Returns policy
If you are not happy, we’re not satisfied!
Yes. Test the Malis Barrier as you like. As long as it’s undamaged, you’ll get a 100% refund – no questions asked.
Submit a return
Malis offers a 30-day return policy, which means you have 30 days to request a return after receiving your item.
Please submit a request using our contact form to get started. Once your request is processed, we’ll send you a return shipping label and instructions to return your package. In case there might be something else. We’ll contact you personally and look for the best way to get your personal situation sorted.
Damages and issues
Inspect your Malis Flood Barrier upon delivery to ensure you received all items, and it’s free of any possible defects or damage. If you’re unsatisfied, something went wrong, or have any questions about your Malis Flood Barrier. We’re here for you.
As soon as we receive your request, we’ll evaluate the issue and do our best to address it.
Product conditions
✅ Undamaged
✅ With all its pieces and modules
✅ In the best case, in its original packaging
Refunds
Once we’ve received and processed your request, we’ll notify you of the approval status. If approved, you’ll receive your refund within seven days.
